Conversaic

Developer FAQ and glossary

This page defines common implementation terms and answers the questions that usually come up during SDK setup and placement testing.

FAQ

Question Answer
Which backend should local builds use? https://api.dev.conversaic.io
Can I use a production app ID locally? No. Use dev app IDs for local and dev builds.
Is no-placement an error? No. It means no approved recommendation should render for that context.
Should the sponsor slot stay visible on no-placement? No. Clear the container and leave the answer flow unchanged.
When should impression be reported? After the recommendation is visible to the user.
When should click be reported? When the user activates the sponsored recommendation.
Can blocked categories still be commercially eligible? Yes, but publisher policy should suppress them.
Where should disclosure appear? On or immediately next to the recommendation before click.

Glossary

Term Meaning
App ID Public identifier used by the SDK to identify the publisher app.
Placement key Identifier for a specific sponsor surface in the publisher UI.
Context Prompt, topic, language, geography, or workflow data used for matching.
Placement payload Response object used to render a sponsored recommendation.
No-placement A valid response where no recommendation should render.
Impression Event recorded when a recommendation becomes visible.
Click Event recorded when a user activates the recommendation.
Conversion Downstream action imported from an affiliate or partner source.

Troubleshooting quick map

Symptom Likely cause Check
No card renders No-placement response, blocked category, or weak match Inspect response and policy configuration.
Empty sponsor frame appears UI did not clear the container Clear sponsor container on no-placement.
Clicks are not attributed Missing placement, offer, or publisher metadata Verify click redirect payload.
Production card appears in dev Wrong app ID or base URL Check environment variables and script attributes.
Audience: Developer-tool and conversational AI app publishers Updated: 2026-04-24